Software & Technology

Situation

A growth-stage software company operating a subscription-based model was scaling quickly but had outgrown its existing finance infrastructure. Financial reporting was maintained in QuickBooks Online and relied heavily on manual schedules and spreadsheets to track deferred revenue, billings, and customer contracts. As transaction volume increased, reporting lagged behind operations, and management lacked confidence in revenue, cash flow forecasting, and customer-level profitability. The company was not currently preparing for a sale but needed a finance function that could support growth and external scrutiny.

Our Role

We were engaged to provide outsourced accounting and finance transformation support to modernize the finance function. This included leading the migration from QuickBooks Online to NetSuite and implementing automated workflows for billing, revenue recognition, and reporting. We redesigned the monthly close process, reduced manual intervention, and established consistent support for deferred revenue and contract activity. Alongside the system implementation, we worked with management to improve financial reporting and provide clearer visibility into operating metrics and cash flow.

Outcome

The company transitioned to a scalable finance platform with significantly improved accuracy and timeliness of reporting. Management gained real-time visibility into revenue, deferred revenue, and cash flow, enabling more informed operating decisions. The finance function was positioned to support continued growth, external stakeholders, and future strategic initiatives without adding unnecessary internal headcount.